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Dial-up Internet: User Response Questionnaire

All dial-up internet users of GCL and GCL-HRC are requested to fill out this online user response form to help us serve you better.

Your feedback provided through this online form will be recorded and carefully evaluated by the GCL management and system administrators. This system has been introduced to help us identify each user's requirements as an attempt to serve our valuable users even better.
 
Type of Connection  
Your UserID @
Your Contact Email  
Your Contact Phone  
User PC Details    
Operating System  
     
RAM (MB)  
Dial-up Modem Type  
AntiVirus installed with latest updates?
Firewall Installed?
Type of phone used for connection  
Your phoneline usually has  
Do you know how to install a modem?  
Service Feedback    
Type of problem faced None  
  No Connectivity
  Auto Disconnect
  Slow Speed
  Browsing
  Email
  Other
Problem details
Problem previously reported to
Other Comments    
Do you have any complain / compliment for any of our support team members?
 
How do you rate our service among others?  
Which feature(s) of our service do you like most?


Speed
Connectivity
Card Availability


Low Rates
Service & Support
None
Your suggestions for improvement