LAN Settings:

IP: 203.83.[x].[y]

Subnet: 255.255.255.0

Gateway: 203.83.[x].3

Primary DNS: 203.191.33.5

Secondary DNS: 203.191.33.8

 

* [x] : Net ID (3rd Octet). This value will be a unique number within the range 164 - 171 assigned by GCL at the time of service registration. Please refer to GCL registration documents or contact Helpdesk.

 

* [y] : Host ID. This value will be a unique number within the range 1 - 254 (except 3) assigned by GCL at the time of service registration. Please refer to GCL registration documents or contact Helpdesk.

HTTP Proxy:

proxy1.citechco.net Port: 8000

Mail Server (both POP and SMTP):

mail.citech-bd.com or 203.191.33.30

Troubleshooting

If you are having problem accessing the Internet through GCL's cable modem broadband, please refer to the following troubleshooting procedures before contacting Helpdesk.

Please refer to the pictures below for LED (indicator light) and cable port locations.

 

 

Picture 1: LNK/LAN and RF/CBL indicators (LED) in the modem front panel (3 models shown)

 

Picture 2: Cable ports for external line in and line out to PC (3 models shown)